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Legal

Privacy Policy

Last updated: 15 May 2025

Growth Loops Technology ("we", "us", or "our") operates the website www.growthloopstechnology.com and its sub-pages, including our AI Agents landing page. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding it. By using our website or submitting any form, you agree to the practices described here.

1. Who We Are

Growth Loops Technology is an AI and software development company registered in India. We provide custom AI solutions, LLM development, multi-agent systems, and digital product services to clients globally.

Contact: info@growthloopstechnology.com

2. Information We Collect

2.1 Information you provide directly

When you fill in a contact form, consultation request, or any lead form on our website, we collect:

  • Full name
  • Work or personal email address
  • Phone number (optional)
  • Your message or project description

2.2 Information collected automatically

When you visit our website, we automatically collect:

  • IP address (used for approximate geolocation: country, state, city)
  • Browser type, device type, and operating system
  • Pages visited, time on page, and navigation paths
  • Referring URL and UTM campaign parameters
  • Google Analytics and Google Ads conversion identifiers

2.3 Chat widget data

We use LiveChat on our website. If you initiate a chat session, any information you share (name, email, message) is processed by LiveChat Inc. and subject to their Privacy Policy.

3. How We Use Your Information

  • To respond to your enquiry or consultation request
  • To send you information relevant to services you have expressed interest in
  • To manage our sales pipeline and client relationship (CRM)
  • To measure the effectiveness of our advertising campaigns (Google Ads, UTM tracking)
  • To analyse website traffic and improve user experience (Google Analytics)
  • To detect and prevent spam or abuse (Google reCAPTCHA)
  • To comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. Third-Party Services We Use

We use the following third-party tools that may process your data. Each is governed by its own privacy policy:

ServicePurposeData shared
Google AnalyticsWebsite traffic analysisIP, page views, events
Google Ads (GTM)Ad conversion trackingIP, conversion events
LiveChatCustomer support chatName, email, chat messages
Google reCAPTCHA v3Spam and bot preventionIP, browser fingerprint
ipapi.coIP geolocation (country/state)IP address

5. Cookies

Our website uses cookies and similar tracking technologies. These include:

  • Essential cookies — required for the website to function (session management, reCAPTCHA).
  • Analytics cookies — Google Analytics uses cookies to track sessions and returning visitors.
  • Advertising cookies — Google Ads uses cookies to measure ad conversion and retargeting.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the website.

6. Data Retention

We retain contact form submissions and lead data for as long as necessary to evaluate your enquiry and maintain our business relationship — typically up to 3 years from the date of your last interaction with us.

Analytics data (Google Analytics) is retained per the platform's default retention settings (typically 14–26 months).

You may request deletion of your data at any time by contacting us at info@growthloopstechnology.com.

7. International Transfers

Growth Loops Technology is based in India. If you are accessing our website from the European Union, United Kingdom, or other regions with data protection laws, please be aware that your data may be transferred to and processed in India and other countries where our third-party service providers operate.

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy wherever it is processed.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — ask us to correct inaccurate information
  • Deletion — request that we delete your data
  • Objection — object to processing for marketing purposes
  • Portability — receive your data in a structured, machine-readable format
  • Withdraw consent — where processing is based on your consent

To exercise any of these rights, email us at info@growthloopstechnology.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected such data, please contact us immediately.

10. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: